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Help strangers become neighbours

Do you want to be part of a Christian charity that is passionate about seeing refugees welcomed and supported to rebuild their lives?

Are you compassionate, committed, and professional in your approach to working with vulnerable clients and understand the importance of empowerment in supporting those you work with to be able to thrive?

Upbeat Communities is a Christian charity-based in Derby and work across Derbyshire and Lincolnshire - their mission is to Help Strangers Become Neighbours. They achieve this by focusing activities on three key areas: Welcome, Empowerment, and Awareness Raising.

The services they deliver include welcome support for new arrivals, language classes through our Derby Language School social enterprise, health and well-being activities, enterprise and employment training, awareness raising, training and events. They are currently partnering with the British Red Cross on a 4-year Derby-wide project called Survive & Thrive, as well as developing new projects such as a volunteer hosting scheme for destitute asylum seekers.

As a Christian organisation they are value driven, and everyone working with them is expected to commit to and actively demonstrate their values within their roles. Their eight values are:

-       Work to WELCOME

-       Create COMMUNITY

-       Inspired to act with INTEGRITY

-       Exist to EMPOWER

-       Committed to CREATIVITY

-       Run on RELATIONSHIPS

-       Proud to be PROFESSIONAL

-       COMPASSION at their core

The UK government has committed itself to a Syrian Vulnerable Persons Resettlement (SVPR) scheme whereby people fleeing persecution from Syria are selected and processed in the region of origin and brought to the UK with their refugee status already determined.

Upbeat Communities is working with district councils across Lincolnshire to provide a key worker service for individuals arriving through the SVPR scheme. They are looking to recruit two full-time key workers to complement their current team.

You will have at least one year's experience of working directly with individuals in a client support setting, providing advice, information and guidance on a range of issues including benefits, housing, health services, education and employment. You will have knowledge and understanding of the needs and experiences of refugees newly arrived in the UK, in particular for those arriving through a resettlement scheme.

You will be able to clearly communicate complex information to individuals who may be in a distressed or anxious state and possess the confidence and skills to negotiate on behalf of participants with service providers from both the statutory and voluntary sectors.

You will have experience of working with people from different cultures and backgrounds and an understanding of cultural diversity, equal opportunities. You will also possess the ability to work effectively with interpreters.

Due to the nature of the work, you would need to hold a full UK driving licence and be willing to travel across Lincolnshire to provide support to refugee families. You will also need to undertake an enhanced DBS check.

Deadline for applications is 12 noon on Friday, February 8, 2019

Interviews will take place the week beginning Monday, February 11, 2019

Candidates would need to be available to start in the role by Monday, March 4, 2019

To read the full job description and to apply please visit