Skip to content

Contact us

This page provides links for contact numbers for Boston Borough Council services and how you can contact us for more information.

Municipal Buildings

Our main offices are located on West Street in Boston. Use the link on the right to find us on google maps.

St Johns depot

All enquiries regarding refuse, recycling and street cleaning please call 01205 314200

Tourist Information Centre / Guildhall Museum

Our Tourist Information Centre is located on South Street in our beautiful Guildhall Museum. Select this link for more information.

Opening times

Here are our opening times for access via the telephone, or face-to-face. Our website is of course 'open' 24/7!

Telephone Numbers

Main Switchboard (Monday to Thursday 8.45am to 5.15pm and Friday 8.45am to 4.45pm) - 01205 314200. Select this link for more direct dial numbers.

Revenues and benefits - 01205 314202, you will be placed in a queue.

Out of hours/emergency number - 01205 362151. Select this link for more information.

If your enquiry is not urgent, we would appreciate it if you could contact us the next working day.

The operator will first establish whether your enquiry can wait until the next working day.  If it cannot wait, the operator will take the appropriate action, which has been agreed by the council, to deal with the urgent situation. All contacts that are handled by the out-of-hours service will be notified to the council on the next working day.