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Complaints

Please let us know when things go wrong. We always try and get things right first time. However, we appreciate that this doesn't always happen.

If you are not satisfied with the service you have received, please let us know in the first instance by contacting the department concerned or by speaking to one of our customer services advisors and we will do our best to put things right. However, if you still remain dissatisfied, then please make a formal complaint.

Each formal complaint received will be recorded on a register which is used to report and monitor the council's performance.

It is important that we learn from our mistakes and therefore the outcomes of some complaints will be used to improve our procedures, performance and service to the public.

More information is available in the feedback policy below.

How do I make a complaint?

A complaint will be accepted in the following formats:

                    Customer Services Manager
                    Boston Borough Council
                    Municipal Buildings
                    West Street
                    Boston
                    Lincolnshire
                    PE21 8QR

Please speak to one of our customer services advisors at the above address.

If you wish to make a complaint and/or receive a response in a different way, please contact us and we will do our best to accommodate your needs.

Our feedback policy below tells you how your complaint will be handled. If you are not happy with the way in which we have handled your complaint or the result, you can contact the Local Government Ombudsman.

Local Government Ombudsman

You can contact the Local Government Ombudsman using the link on the right or at:

                    PO Box 4771
                    Coventry
                    CV4 0EH
                    Tel: 0300 061 0614

You are advised to take up your problem with us first, before contacting the ombudsman.

Related documents

Size Name
[540kb] Customer Feedback Policy Customer Feedback Policy
[208kb] Vexatious Abusive or Persistent Customer Policy Vexatious Abusive or Persistent Customer Policy
[255kb] Social Media Policy Social media policy

The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.

Request Details

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Time of Request:19/01/2019 14:18:14Status Code:200
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***CACHE STATUS***
Adding default caching capabilities of some known templates:
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3: econsultation: Navigation only can be cached
4: erecruitment: Navigation only can be cached
5: form: Navigation only can be cached
6: forum: Navigation only can be cached
7: login: Navigation only can be cached
8: proxy: Navigation only can be cached
9: redirect: Nothing can be cached
10: sitesearch: Navigation only can be cached
11: syndicate: Navigation only can be cached

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Caching is disabled for request
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***API CALL STATISTICS***
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Detail Level: ALL
-----------------------------------
[0s, 16ms] 1 call Single  - Article Id: 4019, Detail level: 4, Override Security: False, Extension data: True
[0s, 4ms] 1 call Single  - Article Id: 3592, Detail level: 4, Override Security: False, Extension data: False
[0s, 4ms] 1 call Single  - Article Id: 3563, Detail level: 4, Override Security: False, Extension data: False
[0s, 5ms] 1 call Single  - Article Id: 3551, Detail level: 4, Override Security: False, Extension data: False
[0s, 3ms] 1 call Single  - Article Id: 4019, Detail level: 4, Override Security: True, Extension data: False
[0s, 15ms] 1 call Single  - Article Id: 10, Detail level: 4, Override Security: False, Extension data: True
[0s, 15ms] 1 call Single  - Article Id: 3589, Detail level: 4, Override Security: False, Extension data: True
[0s, 15ms] 1 call Single  - Article Id: 3590, Detail level: 4, Override Security: False, Extension data: True
[0s, 16ms] 1 call Single  - Article Id: 4018, Detail level: 4, Override Security: False, Extension data: True
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Detail Level: DETAIL
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[0s, 1ms] 1 call Single  - Article Id: 7040, Detail level: 3, Override Security: False, Extension data: False
[0s, 2ms] 1 call Single  - Article Id: 13213, Detail level: 3, Override Security: False, Extension data: False
[0s, 2ms] 1 call Single  - Article Id: 9859, Detail level: 3, Override Security: False, Extension data: False
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Detail Level: ALL
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[0s, 15ms] 1 call 1 record - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: True, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 3551, Include Templates: 5, Tolerate not found: False
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Detail Level: SUMMARY
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[0s, 46ms] 1 call 4 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: True, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Path Article Id: 4019, Tolerate not found: False
[0s, 1ms] 1 call 0 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 4019, Include Templates: 5, Tolerate not found: False
[0s, 0ms] 1 call 0 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 3592, Include Templates: 5, Tolerate not found: False
[0s, 0ms] 1 call 0 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 3563, Include Templates: 5, Tolerate not found: False
[0s, 0ms] 1 call 1 record - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 3551, Include Templates: 5, Tolerate not found: False
[0s, 3ms] 1 call 3 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Exclude Templates: 5, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Override: False, Related Article Id: 4019, Tolerate not found: False
[0s, 30ms] 1 call 0 records - Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Extension data Reqd: False, Filter Lower: (null), Filter Higher: (null), Friendly Url: , Ignore Visibility: False, Level Depth: 1, Override: False, Parent Article Id: 4019, Tolerate not found: False
TOTAL 7 call(s) [0s, 82ms]


3: CSFeatureMultiple
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Detail Level: SUMMARY
-----------------------------------
[0s, 2ms] 1 call 0 records - Ignore Visibility: False, Override Security: False, Article Id: 4019, Root Feature Ids: 0
[0s, 0ms] 1 call 0 records - Ignore Visibility: False, Override Security: False, Article Id: 3592, Root Feature Ids: 0
[0s, 5ms] 1 call 2 records - Ignore Visibility: False, Override Security: False, Article Id: 3563, Root Feature Ids: 0
[0s, 39ms] 1 call 53 records - Ignore Visibility: False, Override Security: False, Article Id: 3551, Root Feature Ids: 0
TOTAL 4 call(s) [0s, 47ms]


4: CSMetaDataMultiple
==================================================
Detail Level: ALL
-----------------------------------
[0s, 2ms] 1 call 0 records - Article Id: 4019, Group name: IPSV, Related Both Ways: False
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5: CSMediaMultiple
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Detail Level: ALL
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[0s, 2ms] 1 call 1 record - Article Id: 4019, Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Ignore visibility: False, Override security: False, Tolerate not found: False, Type: image
[0s, 4ms] 1 call 4 records - Article Id: 4019, Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Ignore visibility: False, Override security: False, Tolerate not found: False, Max: 9999
[0s, 5ms] 1 call 3 records - Article Id: 4019, Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Ignore visibility: False, Override security: False, Tolerate not found: False, Type: pdf,csv,excel,word,docx,zip
[0s, 1ms] 1 call 0 records - Article Id: 4517, Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Ignore visibility: False, Override security: False, Tolerate not found: False
[0s, 6ms] 1 call 5 records - Article Id: 7798, Changed: False, Changed Action: 3, Changed End Date: 01/01/0001 00:00:00, Changed Significantly: True, Changed Start Date: 01/01/0001 00:00:00, Ignore visibility: False, Override security: False, Tolerate not found: False
TOTAL 5 call(s) [0s, 20ms]


6: CSLinkMultiple
==================================================
Detail Level: ALL
-----------------------------------
[0s, 1ms] 1 call 2 records - Article Id: 4019, Http Auto Insert: True, Include all links: False
TOTAL 1 call(s) [0s, 1ms]


7: CSLink
==================================================
Detail Level: ALL
-----------------------------------
[0s, 2ms] 2 calls Single  - CSLink
TOTAL 1 call(s) [0s, 3ms]



TOTAL TIME FOR API: [0s, 278ms] FOR 32 CALLS, OUT OF [0s, 464ms] FOR PAGE RENDER (59.91%)
0.4623730.000153
aspx.pageEnd Render0.4623900.000017

Control Tree

Control UniqueIDTypeRender Size Bytes (including children)ViewState Size Bytes (excluding children)ControlState Size Bytes (excluding children)
__PageASP.index_aspx2266700
    pageASP.boston_index_master2266700
        page$ctl00System.Web.UI.HtmlControls.HtmlHead224700
            page$ctl07System.Web.UI.HtmlControls.HtmlMeta6800
            page$ctl08iCMRender.Controls.MetaTags000
            page$ctl09System.Web.UI.HtmlControls.HtmlTitle3000
            page$LoaderClientDependency.Core.Controls.ClientDependencyLoader000
            page$ctl10ClientDependency.Core.Controls.CssInclude000
            page$ctl11ClientDependency.Core.Controls.CssInclude000
            page$ctl12ClientDependency.Core.Controls.CssInclude000
            page$ctl13ClientDependency.Core.Controls.CssInclude000
            page$ctl14ClientDependency.Core.Controls.CssInclude000
            page$ctl15ClientDependency.Core.Controls.CssInclude000
            page$MainBlockiCMRender.Controls.Value000
                page$ctl18System.Web.UI.LiteralControl1000
                page$UrlArticleiCMRender.Controls.PageArticle000
                page$ctl19System.Web.UI.LiteralControl1000
                page$TheSubsiteiCMRender.Controls.ActiveSubsite000
                page$ctl20System.Web.UI.LiteralControl1600
            page$CssPlaceHolderSystem.Web.UI.WebControls.PlaceHolder10800
                page$ctl21System.Web.UI.LiteralControl10800
            page$ctl16System.Web.UI.HtmlControls.HtmlLink23200
        page$HeaderNavigationASP.boston_controls_topnavigation_ascx465500
            page$HeaderNavigation$TopNavBlockiCMRender.Controls.Value000
                page$HeaderNavigation$ctl10System.Web.UI.LiteralControl600
                page$HeaderNavigation$CurrentSubSiteiCMRender.Controls.ActiveSubsite000
                page$HeaderNavigation$ctl11System.Web.UI.LiteralControl600
                page$HeaderNavigation$PageArticleiCMRender.Controls.PageArticle000
                page$HeaderNavigation$ctl12System.Web.UI.LiteralControl600
                page$HeaderNavigation$UrlArticleiCMRender.Controls.UrlArticle000
                page$HeaderNavigation$ctl13System.Web.UI.LiteralControl7200
                page$HeaderNavigation$ctl00iCMRender.Controls.If000
                page$HeaderNavigation$ctl14System.Web.UI.ResourceBasedLiteralControl50700
                page$HeaderNavigation$ExtraDataiCMRender.Controls.ArticleExtensionObject000
                page$HeaderNavigation$ctl15System.Web.UI.LiteralControl1000
                page$HeaderNavigation$ctl02iCMRender.Controls.Choose000
                    page$HeaderNavigation$ctl08iCMRender.Controls.Default000
                        page$HeaderNavigation$ctl09iCMRender.Controls.Value000
                            page$HeaderNavigation$ctl16System.Web.UI.LiteralControl000
                page$HeaderNavigation$ctl17System.Web.UI.LiteralControl1000
                page$HeaderNavigation$ctl03iCMRender.Controls.If000
                    page$HeaderNavigation$ctl04iCMRender.Controls.Value000
                        page$HeaderNavigation$ctl18System.Web.UI.LiteralControl000
                page$HeaderNavigation$ctl19System.Web.UI.LiteralControl1000
                page$HeaderNavigation$ctl05iCMRender.Controls.If000
                    page$HeaderNavigation$ctl20System.Web.UI.LiteralControl1000
                    page$HeaderNavigation$TopNavRepeateriCMRender.Controls.Repeater000
                        page$HeaderNavigation$TopNavRepeater$ctl07System.Web.UI.LiteralControl4100
                        page$HeaderNavigation$TopNavRepeater$ctl00iCMRender.Controls.RepeaterContainer20500
                            page$HeaderNavigation$TopNavRepeater$ctl00$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl00$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl00$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl00$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl00$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl00$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl00$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl00$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl01iCMRender.Controls.RepeaterContainer22500
                            page$HeaderNavigation$TopNavRepeater$ctl01$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl01$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl01$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl01$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl01$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl01$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl01$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl01$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl02iCMRender.Controls.RepeaterContainer20500
                            page$HeaderNavigation$TopNavRepeater$ctl02$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl02$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl02$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl02$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl02$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl02$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl02$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl02$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl03iCMRender.Controls.RepeaterContainer21900
                            page$HeaderNavigation$TopNavRepeater$ctl03$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl03$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl03$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl03$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl03$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl03$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl03$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl03$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl04iCMRender.Controls.RepeaterContainer20500
                            page$HeaderNavigation$TopNavRepeater$ctl04$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl04$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl04$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl04$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl04$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl04$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl04$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl04$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl05iCMRender.Controls.RepeaterContainer21200
                            page$HeaderNavigation$TopNavRepeater$ctl05$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl05$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl05$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl05$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl05$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl05$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl05$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl05$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl06iCMRender.Controls.RepeaterContainer22100
                            page$HeaderNavigation$TopNavRepeater$ctl06$ctl05System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl06$ctl00iCMRender.Controls.If000
                            page$HeaderNavigation$TopNavRepeater$ctl06$ctl06System.Web.UI.LiteralControl1800
                            page$HeaderNavigation$TopNavRepeater$ctl06$ctl01iCMRender.Controls.If000
                                page$HeaderNavigation$TopNavRepeater$ctl06$ctl04iCMRender.Controls.Value000
                                    page$HeaderNavigation$TopNavRepeater$ctl06$ctl07System.Web.UI.LiteralControl4000
                            page$HeaderNavigation$TopNavRepeater$ctl06$ctl02iCMRender.Controls.Value000
                                page$HeaderNavigation$TopNavRepeater$ctl06$ctl08System.Web.UI.LiteralControl000
                        page$HeaderNavigation$TopNavRepeater$ctl08System.Web.UI.LiteralControl3300
                    page$HeaderNavigation$ctl21System.Web.UI.LiteralControl1000
                page$HeaderNavigation$ctl22System.Web.UI.LiteralControl3600
                page$HeaderNavigation$breadCrumbiCMRender.Controls.BreadcrumbTrail000
                page$HeaderNavigation$ctl23System.Web.UI.LiteralControl300
        page$PageContentHolderSystem.Web.UI.WebControls.ContentPlaceHolder538700
            page$PageContentHolder$templateASP.boston_template_default_index_ascx538700
                page$PageContentHolder$template$DefaultContentiCMRender.Controls.Value000
                    page$PageContentHolder$template$ctl00System.Web.UI.LiteralControl300
                    page$PageContentHolder$template$TheArticleiCMRender.Controls.UrlArticle000
                    page$PageContentHolder$template$ctl01System.Web.UI.LiteralControl300
                    page$PageContentHolder$template$HeadingiCMRender.Controls.ArticleHeading000
                    page$PageContentHolder$template$ctl02System.Web.UI.LiteralControl300
                    page$PageContentHolder$template$IntroiCMRender.Controls.ArticleIntroText000
                    page$PageContentHolder$template$ctl03System.Web.UI.LiteralControl300
                    page$PageContentHolder$template$If1iCMRender.Controls.If000
                        page$PageContentHolder$template$ctl04System.Web.UI.LiteralControl300
                        page$PageContentHolder$template$PageImagesiCMRender.Controls.MediaMultiple000
                        page$PageContentHolder$template$ctl05System.Web.UI.LiteralControl800
                        page$PageContentHolder$template$PageImagesRepeateriCMRender.Controls.For000
                            page$PageContentHolder$template$PageImagesRepeater$ctl01System.Web.UI.LiteralControl4700
                            page$PageContentHolder$template$PageImagesRepeater$ctl00iCMRender.Controls.RepeaterContainer15500
                                page$PageContentHolder$template$PageImagesRepeater$ctl00$ctl00iCMRender.Controls.Value000
                                    page$PageContentHolder$template$PageImagesRepeater$ctl00$ctl01System.Web.UI.LiteralControl000
                            page$PageContentHolder$template$PageImagesRepeater$ctl02System.Web.UI.LiteralControl2600
                        page$PageContentHolder$template$ctl06System.Web.UI.LiteralControl600
                    page$PageContentHolder$template$ctl07System.Web.UI.LiteralControl600
                    page$PageContentHolder$template$BodyiCMRender.Controls.ArticleBody000
                        page$PageContentHolder$template$ctl08System.Web.UI.LiteralControl000
                        page$PageContentHolder$template$ctl09System.Web.UI.LiteralControl32800
                        page$PageContentHolder$template$ctl10System.Web.UI.LiteralControl13100
                        page$PageContentHolder$template$ctl11System.Web.UI.LiteralControl17900
                        page$PageContentHolder$template$ctl12System.Web.UI.LiteralControl10100
                        page$PageContentHolder$template$ctl13System.Web.UI.LiteralControl25000
                        page$PageContentHolder$template$ctl14System.Web.UI.LiteralControl101400
                        page$PageContentHolder$template$ctl15System.Web.UI.LiteralControl12500
                        page$PageContentHolder$template$ctl16System.Web.UI.LiteralControl15300
                        page$PageContentHolder$template$ctl17System.Web.UI.LiteralControl25000
                        page$PageContentHolder$template$ctl18System.Web.UI.LiteralControl9300
                        page$PageContentHolder$template$ctl19System.Web.UI.LiteralControl54900
                        page$PageContentHolder$template$ctl20System.Web.UI.LiteralControl9400
                        page$PageContentHolder$template$ctl21System.Web.UI.LiteralControl000
                    page$PageContentHolder$template$ctl22System.Web.UI.LiteralControl800
                    page$PageContentHolder$template$For1iCMRender.Controls.For000
                    page$PageContentHolder$template$ctl23System.Web.UI.LiteralControl1200
                    page$PageContentHolder$template$PageDocumentsiCMRender.Controls.MediaMultiple000
                    page$PageContentHolder$template$ctl24System.Web.UI.LiteralControl600
                    page$PageContentHolder$template$For2iCMRender.Controls.For000
                        page$PageContentHolder$template$For2$ctl00iCMRender.Controls.Value000
                            page$PageContentHolder$template$For2$ctl04System.Web.UI.LiteralControl000
                        page$PageContentHolder$template$For2$ctl01iCMRender.Controls.RepeaterContainer34300
                            page$PageContentHolder$template$For2$ctl01$ctl00iCMRender.Controls.Value000
                                page$PageContentHolder$template$For2$ctl01$ctl01System.Web.UI.LiteralControl000
                        page$PageContentHolder$template$For2$ctl02iCMRender.Controls.RepeaterContainer43400
                            page$PageContentHolder$template$For2$ctl02$ctl00iCMRender.Controls.Value000
                                page$PageContentHolder$template$For2$ctl02$ctl01System.Web.UI.LiteralControl000
                        page$PageContentHolder$template$For2$ctl03iCMRender.Controls.RepeaterContainer32900
                            page$PageContentHolder$template$For2$ctl03$ctl00iCMRender.Controls.Value000
                                page$PageContentHolder$template$For2$ctl03$ctl01System.Web.UI.LiteralControl000
                        page$PageContentHolder$template$For2$ctl05System.Web.UI.ResourceBasedLiteralControl28800
                    page$PageContentHolder$template$ctl25System.Web.UI.LiteralControl1400
                page$PageContentHolder$template$ctl26System.Web.UI.LiteralControl800
        page$ctl01iCMRender.Controls.If000
            page$ctl17iCMRender.Controls.Value000
                page$ctl22System.Web.UI.LiteralControl000
        page$ArticlesASP.southkesteven_controls_articlesblock_ascx78500
            page$Articles$ArticlesBlockiCMRender.Controls.Value000
                page$Articles$ctl00System.Web.UI.LiteralControl300
                page$Articles$TheSubsiteiCMRender.Controls.ActiveSubsite000
                page$Articles$ctl01System.Web.UI.LiteralControl300
                page$Articles$BlockArticleiCMRender.Controls.BlockArticle000
                page$Articles$ctl02System.Web.UI.LiteralControl300
                page$Articles$RelatedArticlesiCMRender.Controls.ArticleMultipleRelated000
                page$Articles$ctl03System.Web.UI.LiteralControl300
                page$Articles$ArticleRepeateriCMRender.Controls.Repeater000
                    page$Articles$ArticleRepeater$ctl03System.Web.UI.LiteralControl16100
                    page$Articles$ArticleRepeater$ctl00iCMRender.Controls.RepeaterContainer17200
                        page$Articles$ArticleRepeater$ctl00$ctl01System.Web.UI.LiteralControl3700
                        page$Articles$ArticleRepeater$ctl00$ArticleBlockLinkiCMRender.Controls.ArticleLink000
                            page$Articles$ArticleRepeater$ctl00$ctl00System.Web.UI.HtmlControls.HtmlGenericControl1121280
                                page$Articles$ArticleRepeater$ctl00$ctl02System.Web.UI.LiteralControl1500
                        page$Articles$ArticleRepeater$ctl00$ctl03System.Web.UI.LiteralControl2300
                    page$Articles$ArticleRepeater$ctl01iCMRender.Controls.RepeaterContainer16400
                        page$Articles$ArticleRepeater$ctl01$ctl01System.Web.UI.LiteralControl3700
                        page$Articles$ArticleRepeater$ctl01$ArticleBlockLinkiCMRender.Controls.ArticleLink000
                            page$Articles$ArticleRepeater$ctl01$ctl00System.Web.UI.HtmlControls.HtmlGenericControl1041200
                                page$Articles$ArticleRepeater$ctl01$ctl02System.Web.UI.LiteralControl1100
                        page$Articles$ArticleRepeater$ctl01$ctl03System.Web.UI.LiteralControl2300
                    page$Articles$ArticleRepeater$ctl02iCMRender.Controls.RepeaterContainer16200
                        page$Articles$ArticleRepeater$ctl02$ctl01System.Web.UI.LiteralControl3700
                        page$Articles$ArticleRepeater$ctl02$ArticleBlockLinkiCMRender.Controls.ArticleLink000
                            page$Articles$ArticleRepeater$ctl02$ctl00System.Web.UI.HtmlControls.HtmlGenericControl1021200
                                page$Articles$ArticleRepeater$ctl02$ctl02System.Web.UI.LiteralControl1000
                        page$Articles$ArticleRepeater$ctl02$ctl03System.Web.UI.LiteralControl2300
                    page$Articles$ArticleRepeater$ctl04System.Web.UI.LiteralControl11000
                page$Articles$ctl04System.Web.UI.LiteralControl200
            page$Articles$ctl05System.Web.UI.LiteralControl200
        page$ctl02ASP.southkesteven_controls_inheritedfeaturegroups_ascx600
            page$ctl02$ctl00iCMRender.Controls.Value000
                page$ctl02$ctl01System.Web.UI.LiteralControl200
                page$ctl02$PageArticleiCMRender.Controls.PageArticle000
                page$ctl02$ctl02System.Web.UI.LiteralControl200
                page$ctl02$featureRepeateriCMRender.Controls.Repeater000
                page$ctl02$ctl03System.Web.UI.LiteralControl200
        page$ctl03iCMRender.Controls.If000
            page$ctl23System.Web.UI.LiteralControl2200
            page$LinksASP.southkesteven_controls_linksblock_ascx71500
                page$Links$LinksBlockiCMRender.Controls.Value000
                    page$Links$ctl00System.Web.UI.LiteralControl300
                    page$Links$TheSubsiteiCMRender.Controls.ActiveSubsite000
                    page$Links$ctl01System.Web.UI.LiteralControl300
                    page$Links$BlockArticleiCMRender.Controls.BlockArticle000
                    page$Links$ctl02System.Web.UI.LiteralControl600
                    page$Links$RelatedLinkRepeateriCMRender.Controls.Repeater000
                        page$Links$RelatedLinkRepeater$ctl02System.Web.UI.LiteralControl11300
                        page$Links$RelatedLinkRepeater$ctl00iCMRender.Controls.RepeaterContainer29000
                            page$Links$RelatedLinkRepeater$ctl00$ctl00iCMRender.Controls.Value000
                                page$Links$RelatedLinkRepeater$ctl00$ctl01System.Web.UI.LiteralControl000
                        page$Links$RelatedLinkRepeater$ctl01iCMRender.Controls.RepeaterContainer22300
                            page$Links$RelatedLinkRepeater$ctl01$ctl00iCMRender.Controls.Value000
                                page$Links$RelatedLinkRepeater$ctl01$ctl01System.Web.UI.LiteralControl000
                        page$Links$RelatedLinkRepeater$ctl03System.Web.UI.LiteralControl7300
                    page$Links$ctl03System.Web.UI.LiteralControl200
                page$Links$ctl04System.Web.UI.LiteralControl200
            page$ctl24System.Web.UI.LiteralControl1800
        page$NavigationMenuASP.southkesteven_controls_menunavigation_ascx15800
            page$NavigationMenu$ICMValueiCMRender.Controls.Value000
                page$NavigationMenu$ctl01System.Web.UI.LiteralControl000
                page$NavigationMenu$TheArticleiCMRender.Controls.PageArticle000
                page$NavigationMenu$ctl02System.Web.UI.LiteralControl000
                page$NavigationMenu$ctl00iCMRender.Controls.Choose000
                page$NavigationMenu$ctl03System.Web.UI.LiteralControl000
        page$ContactUsASP.boston_controls_contactsblock_ascx73400
            page$ContactUs$ContactsBlockiCMRender.Controls.Value000
                page$ContactUs$ctl00System.Web.UI.LiteralControl300
                page$ContactUs$SubsiteiCMRender.Controls.ActiveSubsite000
                page$ContactUs$ctl01System.Web.UI.LiteralControl000
                page$ContactUs$BlockArticleiCMRender.Controls.BlockArticle000
                page$ContactUs$ctl02System.Web.UI.LiteralControl300
                page$ContactUs$ContactIdiCMRender.Controls.IntParameter000
                page$ContactUs$ctl03System.Web.UI.LiteralControl300
                page$ContactUs$ContactOverrideiCMRender.Controls.Override000
                    page$ContactUs$ctl04System.Web.UI.LiteralControl400
                    page$ContactUs$RelatedContactsiCMRender.Controls.ContactMultiple000
                    page$ContactUs$ctl05System.Web.UI.LiteralControl400
                    page$ContactUs$RepeateriCMRender.Controls.Repeater000
                        page$ContactUs$Repeater$ctl01System.Web.UI.LiteralControl19700
                        page$ContactUs$Repeater$ctl00iCMRender.Controls.RepeaterContainer51100
                            page$ContactUs$Repeater$ctl00$ctl03System.Web.UI.LiteralControl900
                            page$ContactUs$Repeater$ctl00$ctl00iCMRender.Controls.If000
                            page$ContactUs$Repeater$ctl00$ctl04System.Web.UI.LiteralControl900
                            page$ContactUs$Repeater$ctl00$ContactExtrasiCMRender.Controls.ArticleExtensionObject000
                            page$ContactUs$Repeater$ctl00$ctl01iCMRender.Controls.Value000
                                page$ContactUs$Repeater$ctl00$ctl05System.Web.UI.LiteralControl000
                    page$ContactUs$ctl06System.Web.UI.LiteralControl300
                page$ContactUs$ctl07System.Web.UI.LiteralControl200
        page$ctl04ASP.southkesteven_controls_bottomnavigation_ascx382300
        page$ScriptManageriCMRender.Controls.ScriptManager000
        page$ctl05ClientDependency.Core.Controls.JsInclude000
        page$ctl06ClientDependency.Core.Controls.JsInclude000
        page$JavaScriptPlaceHolderSystem.Web.UI.WebControls.PlaceHolder10600
            page$ctl25System.Web.UI.LiteralControl10600

Session State

Session KeyTypeValue

Application State

Application KeyTypeValue

Request Cookies Collection

NameValueSize

Response Cookies Collection

NameValueSize
clientvars0810a6d0-fff1-412f-9e0b-ef37ef8e083a47
TextOnlyX 10
mode06

Headers Collection

NameValue
ConnectionKeep-Alive
Accepttext/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encodinggzip
Hostwww.boston.gov.uk
If-Modified-SinceSat, 20 Oct 2018 19:23:39 EDT
User-AgentCCBot/2.0 (https://commoncrawl.org/faq/)

Response Headers Collection

NameValue
X-AspNet-Version4.0.30319
Cache-Controlpublic, max-age=120
ExpiresSat, 19 Jan 2019 14:20:14 GMT
Last-ModifiedSat, 19 Jan 2019 14:18:14 GMT
Vary*
Content-Typetext/html

Form Collection

NameValue

Querystring Collection

NameValue
articleid4019

Server Variables

NameValue
ALL_HTTPHTTP_CONNECTION:Keep-Alive HTTP_ACCEPT:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 HTTP_ACCEPT_ENCODING:gzip HTTP_HOST:www.boston.gov.uk HTTP_IF_MODIFIED_SINCE:Sat, 20 Oct 2018 19:23:39 EDT HTTP_USER_AGENT:CCBot/2.0 (https://commoncrawl.org/faq/)
ALL_RAWConnection: Keep-Alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip Host: www.boston.gov.uk If-Modified-Since: Sat, 20 Oct 2018 19:23:39 EDT User-Agent: CCBot/2.0 (https://commoncrawl.org/faq/)
APPL_MD_PATH/LM/W3SVC/2/ROOT
APPL_PHYSICAL_PATHE:\Websites\External\
AUTH_TYPE 
AUTH_USER 
AUTH_PASSWORD 
LOGON_USER 
REMOTE_USER 
CERT_COOKIE 
CERT_FLAGS 
CERT_ISSUER 
CERT_KEYSIZE 
CERT_SECRETKEYSIZE 
CERT_SERIALNUMBER 
CERT_SERVER_ISSUER 
CERT_SERVER_SUBJECT 
CERT_SUBJECT 
CONTENT_LENGTH0
CONTENT_TYPE 
GATEWAY_INTERFACECGI/1.1
HTTPSoff
HTTPS_KEYSIZE 
HTTPS_SECRETKEYSIZE 
HTTPS_SERVER_ISSUER 
HTTPS_SERVER_SUBJECT 
INSTANCE_ID2
INSTANCE_META_PATH/LM/W3SVC/2
LOCAL_ADDR192.168.0.204
PATH_INFO/index.aspx
PATH_TRANSLATEDE:\Websites\External\index.aspx
QUERY_STRINGarticleid=4019
REMOTE_ADDR34.203.213.116
REMOTE_HOST34.203.213.116
REMOTE_PORT55992
REQUEST_METHODGET
SCRIPT_NAME/index.aspx
SERVER_NAMEwww.boston.gov.uk
SERVER_PORT80
SERVER_PORT_SECURE0
SERVER_PROTOCOLHTTP/1.1
SERVER_SOFTWAREMicrosoft-IIS/8.5
URL/index.aspx
HTTP_CONNECTIONKeep-Alive
HTTP_ACCEPTtext/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_ACCEPT_ENCODINGgzip
HTTP_HOSTwww.boston.gov.uk
HTTP_IF_MODIFIED_SINCESat, 20 Oct 2018 19:23:39 EDT
HTTP_USER_AGENTCCBot/2.0 (https://commoncrawl.org/faq/)

Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3282.0