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Need help to stay warm?

Responders to Warmth has issued a fresh appeal for people facing fuel poverty to get in touch as temperatures tumble.

Responders to Warmth is available to help anyone on a state benefit, or those with a chronic or acute health difficulty, as verified by a professional.  It also supports voluntary sector groups in delivering warmth-related services locally.

The services on offer include:

•           Loft and cavity wall insulation

•           Boiler repair or replacement

•           Heating and hot water adaptation

•           Warmth related handy- person

•           Energy and tariff advice

Fuel poverty is when occupant needs to spend more than ten per cent of their income on energy bills.

Responders to Warmth offers a range of services from warmth-related handy-persons, heating and hot water repairs and adaptations, free insulation, warming meals, blankets and portable heaters through to hot-water bottles, warm clothing and even sleeping bags.

Housing tenure exclusions apply and there is a combined annual household income limit and savings limit in operation. In some instances clients may be asked for a contribution towards measures.

If you fit the eligibility criteria and need assistance in keeping warm this winter please contact Responders to Warmth on 0845 606 4566.

If you work for a voluntary agency Responders would love to hear from you too.

Further details are available at or email the scheme direct at