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IMPORTANT INFORMATION

We are now on the winter break of the garden waste season for 2023/24, collections will start again from w/c 19 February 2024

Payment Calendar

2022/23 Payment Calendar for Housing Benefit Payments

  • Monday 21st February 2022
  • Monday 21st March 2022
  • Monday 18th April 2022
  • Monday 16th May 2022
  • Monday 13th June 2022
  • Monday 11th July 2022
  • Monday 8th August 2022
  • Monday 5th September 2022
  • Monday 3rd October 2022
  • Monday 31st October 2022
  • Monday 28th November 2022
  • Monday 26th December 2022
  • Monday 23rd January 2023
  • Monday 20th February 2023
  • Monday 20th March 2023

Private Tenants who pay rent to a Housing Association

Any entitlement you have to Housing Benefit will normally be paid directly to your Landlord.  This payment will be credited to your Landlords Bank account every four weeks in arrears.

The payments of any entitlement will be issued on the dates given in the payment calendar.

If you have to make up any shortfall in your rent you must contact your Landlord to arrange this.

Housing Benefit payment by BACS

This means that the payment is sent direct to a bank account.

Payments are raised four weekly in arrears. The first payment you receive may be made in advance of one of these dates if you are owed arrears. Your payments should then fall due in line with the dates in the payment calendar.

Once we have raised the payment on our system it takes 3 to 4 days to reach your account. We endeavour to make funds available to you by the Monday but you should allow until Wednesday or Thursday for it to reach your account. Where there is a Bank Holiday Monday we will process the payment early to ensure it reaches your account at the required time.

If you need to confirm that the payment has been issued and received please check your bank account first.

Council Tax Support

Any entitlement to Council Tax Support will be directly credited to your Council Tax Account.

You will receive a bill  to advise you of the balance and details of any instalments that you may need pay.

Even if you receive help towards your Council Tax you will still have to pay some of the charge.