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Service Issues

UPDATE 23/09/2022 at 16:50 Please be aware that we continue to be impacted by the regional ICT network disruption which may affect some of our online services. All telephone calls to Boston Borough Council are being diverted to South Holland District Council switchboard where queries will be dealt with as normal

Refund Policy

GMLC Refund Policy

Resales

Faulty, damaged or unused items can receive a full refund on provision of receipt

Pre-booked sessions

At least 24 hours' notice must be given in order to receive a full refund. Less than 24 hours' notice, no refund given.

Swim and gym admissions

At the discretion of the Duty Officer on shift.

Swimming Lessons

Swimming lessons are non-refundable