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Service Issues

UPDATE 23/09/2022 at 16:50 Please be aware that we continue to be impacted by the regional ICT network disruption which may affect some of our online services. All telephone calls to Boston Borough Council are being diverted to South Holland District Council switchboard where queries will be dealt with as normal

Charitable Street Collection Licence

Information about charitable street collection licences and how to apply

Charitable street collections

To collect money or sell articles for the benefit of charitable or other purposes in England or Wales, you require a street collection licence from your local council.

Eligibility criteria

No provision in the legislation

Regulation summary

See charitable street collection licensing guidance for a summary of the regulation relating to a charitable street collection licence.

Application evaluation process

No provision in the legislation

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period

Apply online

See charitable street collection licensing application in links.

Failed application redress

Please contact Boston Borough Council in the first instance.

Licence holder redress

Please contact Boston Borough Council in the first instance.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).

If that has not worked, if you are located in the UK, Citizens Advice will give you advice.

From outside the UK contact the UK International Consumer Centre.

Trade Associations

None identified.

Enquiries

For any enquiries please telephone 01205 314235. A member of the licensing team will normally be available at the Municipal Buildings on weekdays 9am - noon and 2pm - 5pm (4.30pm on Fridays). We may be available at other times by prior appointment.