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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Data and Information

Details about how the Council uses information, provides information in respect to transparency and how to ask for information.

Information Requests

How to request information under the Freedom of Information Act, Environmental Information Regulations and INSPIRE Regulations

Publication Scheme

The main purpose of a Publication Scheme is to make information readily available to the public without the need for specific written requests.

Transparency

The Local Government transparency code is issued to meet the Government's desire to place more power into citizens' hands to increase democratic accountability. It will make it easier for local people to contribute to the local decision making process and help shape public services.

Information Governance

Local government and Councils hold a huge amount of information, including sensitive personal data (now called special category information) . This data needs to be handled in a discreet manner in order to protect people's identities, reputations and privacy, as well as keeping the Council within legal requirements. These pages highlight areas in respect to information we legally protect, and that which we legally must provide.