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Service Issues

UPDATE 23/09/2022 at 16:50 Please be aware that we continue to be impacted by the regional ICT network disruption which may affect some of our online services. All telephone calls to Boston Borough Council are being diverted to South Holland District Council switchboard where queries will be dealt with as normal

Data and Information

Details about how the Council uses information, provides information in respect to transparency and how to ask for information.

Information Requests

How to request information under the Freedom of Information Act, Environmental Information Regulations and INSPIRE Regulations

Publication Scheme

The main purpose of a Publication Scheme is to make information readily available to the public without the need for specific written requests.

Transparency

The Local Government transparency code is issued to meet the Government's desire to place more power into citizens' hands to increase democratic accountability. It will make it easier for local people to contribute to the local decision making process and help shape public services.

Information Governance

Local government and Councils hold a huge amount of information, including sensitive personal data (now called special category information) . This data needs to be handled in a discreet manner in order to protect people's identities, reputations and privacy, as well as keeping the Council within legal requirements. These pages highlight areas in respect to information we legally protect, and that which we legally must provide.