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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.
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  2. Resident

Housing

Homelessness

Homelessness: Prevention & Relief Duties

Finding a home

  1. Social housing (housing register)
  2. Private renting
  3. Buying an affordable home
  4. Affordable housing developments

Tenants

Housing information and advice for tenants

Owner/Occupiers

Housing information and advice for owner/occupiers

Landlords

  1. Information for Landlords
  2. Landlords Guide to Housing Standards
  3. Keeping Informed
  4. Managing & Ending a Tenancy

Houses in Multiple Occupation (HMOs)

  1. What is a HMO?
  2. Landlord HMO responsibilities
  3. Tenant HMO responsibilities
  4. Licensing of HMOs

Housing Information and Advice for Particular Groups

  1. Gypsy & Travellers
  2. Young people
  3. Older people

Disabled Facilities Grants (DFGs)

Information about Disabled Facilities Grants and how to apply

Energy

  1. Energy Efficiency
  2. Energy Switch

Green Home Grants

Green Home Grants Local Authority Delivery Scheme

Empty Homes

Information about empty homes and reporting.

Privacy Notice - Housing

How the Council's Housing Service uses your information