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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Have Your Say

Consultations and Customer Feedback 2023/24

On this page you will find details of consultations and customer feedback surveys that we are undertaking in 2023/24. Your feedback helps us to improve the services we provide.

Feedback and Complaints

Compliments, complaints and feedback

Councillor Complaints

Information about how to make a complaint about a Councillor