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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.

Business Rates

What is Business Rates?

An introduction to business rates, how it is calculated and paid, and where the monies collected are distributed.

How is my bill calculated?

How business rates is calculated, how the rateable value is determined, and how to appeal against your rateable value.

How to pay your business rates

Information about how to pay business rates

What happens when you do not pay?

This describes our recovery process if business rates is not paid on time.

Business Rates Information

Use and sources of information relating to business rates