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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.

What is Business Rates?

An introduction to business rates, how it is calculated and paid, and where the monies collected are distributed.

The administration and collection of business rates is carried out by the Credit Control section of Boston Borough Council.

Part of the revenue raised by us is retained locally by the council and part is sent to Lincolnshire County Council.

The monies retained together with Council Tax Revenues and any other grants provided to us by Central Government is used to pay for services provided by us and other local councils in your area.