Toggle menu

Service Issues

UPDATE 23/09/2022 at 16:50 Please be aware that we continue to be impacted by the regional ICT network disruption which may affect some of our online services. All telephone calls to Boston Borough Council are being diverted to South Holland District Council switchboard where queries will be dealt with as normal

Benefit and Council Tax Support

Housing Benefit

What is housing benefit?

Council Tax Support

What is Council Tax Support?

Discretionary Housing Payments

Discretionary housing payments allow us to make additional payments to people who receive housing benefit or the Housing Element of Universal Credit who appear to need further help.

Report your changes

All changes of circumstances must be reported immediately to the revenues and benefits office. It is now a criminal offence not to report a change.


An overpayment is when you have been paid benefit when you were not entitled to it.

Payment Calendar

2022/23 Payment Calendar for Housing Benefit Payments

Revenues and Benefits Privacy Notice

Privacy notice - Council Tax, Council Tax Support and Housing Benefit