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Council Tax Billing

We understand that as the new annual Council Tax bills are issued, you may need to contact us. To make this easier we have temporarily extended our normal operating hours for our Council Tax telephone lines until 7pm from Monday, 20 March to Thursday, 30 March **Monday - Friday only**

Housing Benefit

What is housing benefit?

Housing benefit is a government scheme providing financial support to help you pay your rent. You can claim housing benefit if you pay rent to a housing association or a private landlord. Housing benefit is assessed using your household, personal circumstances and your income. It also takes into account any other adults in your household who are expected in some circumstances to contribute to these costs.

If you want to make a new claim in relation to your rent you will need to apply for Universal Credit as you can no longer claim for Housing Benefit, unless any of the following circumstances apply:

  • you are getting the severe disability premium
  • you got the severe disability premium within the last month and you're still eligible for it
  • you have reached State Pension age
  • you live in temporary accommodation
  • you live in sheltered or supported housing with special facilities such as alarms or wardens

You must not have capital above 16,000 in order to claim housing benefit.