Toggle menu

Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Street Cleaning

We are responsible for the sweeping, litter picking and general cleansing of our land and public adopted highways, including emptying litter and dog waste bins and removing dead animals.

Included within the Street Cleaning service are:

  • Adopted highway cleansing;
  • Cleansing of our parks, car parks, recreation areas and coach stations;
  • Autumn leaf clearance from the areas mentioned above;
  • Removal of dead animals from the areas mentioned above;
  • Removal of dog excreta from the areas mentioned above.

The service does not cover:

  • Areas of public open land within the Borough that are owned and maintained by other bodies (for example, parish councils);
  • Private land;
  • Unadopted highways;
  • Birds, rabbits or squirrels from any area.

Responsibility for cleansing / maintenance of private land and unadopted highways rests with the landowner.