Toggle menu

Council Tax Billing

We understand that as the new annual Council Tax bills are issued, you may need to contact us. To make this easier we have temporarily extended our normal operating hours for our Council Tax telephone lines until 7pm from Monday, 20 March to Thursday, 30 March **Monday - Friday only**

Homelessness Duty to Refer

The "duty to refer" applies to designated public bodies.

Lincolnshire has pioneered a countywide solution based on the ALERT portal to enable public bodies as well as our existing referral partners to be able to refer relevant cases to the local authority.  This may only be done with the applicant's consent.     

The ALERT portal may be accessed in the 'link' section.

In the event that you are unable to access the portal, a generic email address is available to contact the duty to refer team

The following information must be provided:

  • Name, organisation and contact details of the referring agency

  • Name and contact details of the client

  • Brief details of the current situation

  • Outline of current housing position

  • Future housing requirements outlined by client