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We are now on the winter break of the garden waste season for 2023/24, collections will start again from w/c 19 February 2024

Homelessness Duty to Refer

The "duty to refer" applies to designated public bodies.

Lincolnshire has pioneered a countywide solution based on the ALERT portal to enable public bodies as well as our existing referral partners to be able to refer relevant cases to the local authority.  This may only be done with the applicant's consent.     

The ALERT portal may be accessed in the 'link' section.

In the event that you are unable to access the portal, a generic email address is available to contact the duty to refer team

The following information must be provided:

  • Name, organisation and contact details of the referring agency

  • Name and contact details of the client

  • Brief details of the current situation

  • Outline of current housing position

  • Future housing requirements outlined by client