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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.

Managing & Ending a Tenancy

As a landlord you will have responsibilities during and at the end of the tenancy.

Unfortunately problems may arise either with the property or the tenancy which you will need to deal with in accordance with the law. Below are some of the responsibilities and problems you may encounter and other issues you need to avoid:

  • Repairs
  • Rent arrears
  • Rent increases
  • Anti-social behaviour
  • Serving notice 
  • Retaliatory eviction
  • Harassment and illegal eviction
  • Abandonment of a tenancy