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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Anti-Social Behaviour

What is Anti-Social Behaviour?

Anti-social behaviour is defined as 'Conduct that has caused, or is likely to cause, harassment, alarm or distress to any person' under Section 105(4) of the Anti-Social Behaviour, Crime and Policing Act 2014

Anti-Social Behaviour Case Review (Community Trigger)

Information and guidance about Anti-Social Behaviour Case Review, also known as Community Trigger

Hate Crime

Information and advice about incidents, perceived by the victim or any other person as being motivated by prejudice or hate

Disputes with neighbours

Information and guidance about disputes with neighbours


Information about the law around using fireworks, how to stay safe, and how to report those using fireworks in a dangerous or threatening way

Nuisance animals

Information and guidance about aggressive or neglected animals and how to report them

Nuisance behaviour by groups

Information and guidance about common types of nuisance behaviour by groups of people and what you can do about it

Nuisance contact

Information and guidance about annoying phone calls, unwanted visits or social media contact

Nuisance littering

Information and guidance about fly tipping and littering

Nuisance noise

Information and guidance about noise nuisance

Nuisance parking

Information and advice about nuisance parking and abandoned vehicles

Vehicle nuisance

Information about nuisance involving cars, bikes and mopeds and what you can do about it