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UPDATE 23/09/2022 at 16:50 Please be aware that we continue to be impacted by the regional ICT network disruption which may affect some of our online services. All telephone calls to Boston Borough Council are being diverted to South Holland District Council switchboard where queries will be dealt with as normal

Cooling Towers

Poorly managed cooling towers can cause legionella hazards.

Licence summary

If you control non-domestic premises you must ensure that you notify the local authority, or in Scotland, the island or district council of any cooling tower or evaporative condenser (notifiable devices) on the premises.

Notification must be in writing (including by electronic means) on a form approved by the Health and Safety Executive.

You must notify the local authority or island or district council of any changes to the notification information within one month of the change, in writing.

If the device ceases to be a notifiable device you must notify the local authority or island or district council in writing as soon as possible.

Eligibility criteria

No provision in legislation

Regulation summary

Visit the cooling tower notification website

Application evaluation process

No provision in legislation

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period

Apply Online

Visit the cooling tower notification website

Failed application redress

Please contact your Local Authority in the first instance.

Licence holder redress

Please contact your Local Authority in the first instance.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, you can access free and impartial advice from the UK International Consumer Centre website.

Other redress

For example, about noise, pollution, etc. Also should one licence holder complain about another.

Trade associations

None

For further information

Please telephone 01205 314248 or email the environmental health team