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Discretionary Energy Rebate Privacy Notice

Your privacy is very important to Boston Borough Council.  

Boston Borough Council is the Data Controller responsible for the personal information you may provide in relation to administering Council Tax. Your data will be processed by Public Sector Partnership Services Ltd (PSPS), a company owned by Boston Borough, East Lindsey District and South Holland District Councils. PSPS's Data Protection Officer can be contacted via email, or by writing to us at Data Protection Officer, Public Sector Partnership Services Ltd, The Hub, Mareham Road, Horncastle, Lincolnshire, LN9 6PH.

We also use other approved companies to help us deliver the Discretionary Energy Rebate including Capita Software Services Ltd, Northgate Public Services (UK) Ltd, the Post Office and Goss Interactive Ltd.

Why We Need Your Personal Data

Your information will be used to administer and pay the Discretionary Energy Rebate. The legal basis for processing your data is Article 6 (1(c)) of the General Data Protection Regulations, as we are under a legal obligation to administer the Discretionary Energy Rebate.

How Your Data Is Used

The council has a duty to protect the public funds it administers and may use information held about you for all lawful purposes, including, but not limited to:

  • prevention and detection of fraud;
  • protecting public funds in investigating misuse of public money.

The council is required by law to participate in National Fraud Initiative (NFI) data matching exercises. Your information may be provided to the Cabinet Office for NFI purposes and will be used for cross-system and cross-authority comparison for the prevention and detection of fraud.

We may also share this information with other bodies responsible for detecting and preventing fraud or auditing and administering public funds as required by law.

We may pass your information to other departments within the council, such as electoral registration and planning enforcement. We may also pass your information to other agencies or organisations such as HM Revenues and Customs, and debt enforcement agencies, as allowed by law.

We may check information you have provided or information about you that someone else has provided, with other information we hold. Sources of information include landlords, letting agents, estate agents, medical professionals, care homes and other Councils.

We may also get information about you from certain third parties, or give them information to ensure the information is accurate and to prevent/detect crime and protect public funds. This includes Credit Reference Agencies, Police, Electoral Registration, HMRC and Land Registry.

We may share information with other organisations such as Citizens Advice, where we have your consent and it is in your interest.

We will not disclose your personal information to third parties for marketing or sales purposes or for any commercial use, and we will not use your personal data in a way which may cause you harm.

How Long the Information Is Kept For

For auditing purposes, your information will be kept for 6 years, plus one additional year.

Your Rights

You have the right to access your data and correct any inaccuracies. For further details of your rights please contact the Data Protection Officer.