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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.

Environmental Crime

Littering, Fly Tipping, Dog Fouling, Graffiti, Urinating in the streets, Fly Posting and Abandoning a Vehicle are illegal, they have a negative impact on the environment and they are extremely anti social.

We are determined to highlight the issues that are important to our residents and take appropriate action against anyone caught carrying out these crimes. Boston Borough Council recognises the importance of raising awareness; giving advice encouraging positive behaviour and educating people on different aspects of the law.

It is fundamental in undertaking any enforcement programme. We are committed to working with our partners and the community to improve the quality and attractiveness of the local environment and ensure that Boston is a clean, green and safe place to live and work.

Since August 2019 the Enforcement Teams have issued a total of 4,799 Fixed Penalty Notices, as of 30th April 2023.