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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Garden Waste Collections

Our online payment system for the garden waste collection service 2023/2024 is now live. Sign up and pay via a one-off online card payment.

Sign up now!

Grass cuttings, leaves, hedge and shrub trimmings, weeds and plants can all go in the brown bin.

Garden waste must not be bagged, it should be placed loosely into your brown bin. We also do not accept garden waste as side waste alongside your bin.

Top tip: To try prevent grass cuttings from getting stuck at the bottom of the bin you can place a small amount of newspaper in the bottom of your bin as a liner.

Bin charges:
New and/or replacement bins will be charged at £40 each. Any bins damaged during the collection process may be replaced free of charge.

If you don't have a large garden, an alternative way to deal with your garden waste is home composting. Click on this link for more information getcomposting.com or you can take your green waste to one of the County Council's Household Waste Recycling Centres.