Toggle menu

Housing Disrepair Complaint

Please use this form if you wish to make a complaint about a problem with your property. You should only use this form after you have made contact with your landlord about the problem.

Before you start

Please note

  • You will need to know the contact details of your landlord.
  • There is a time limit on each page of this form of 1 hour. Select the 'Next' / 'Submit' button on each page within an hour, otherwise your data will be lost.
  • All fields marked with an asterisk (*) must be completed.
  • Extra help, where provided, can be found immediately after each field.

What we do with your information

Boston Borough Council needs the information in this form to perform its public task under the Local Government Act. We will share the information we collect only where we are legally allowed to. Your feedback will be used to measure and understand the Council's performance - but in these cases will be anonymised.

When you have successfully completed your application you should receive a confirmation email (if you give an email address).

Press the 'Start' button when you are ready to begin.

Start