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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Voter ID

From 4 May, voters in England will need to show photo ID to vote at polling stations in some elections. This will apply to: 

•    Local elections 
•    Police and Crime Commissioner elections 
•    UK parliamentary by-elections 
•    Recall petitions 
•    From October 2023, it will also apply to UK general elections. 

Individuals who don't have an accepted photo ID can apply for a free voter ID document, which is known as a Voter Authority Certificate. 

Further information about accepted forms of photo ID, how to apply for a free Voter Authority Certificate, and what to expect on polling day can be found below. 

The Electoral Commission is aware that some groups are more likely to experience barriers with this change and may need support to access photo ID. Organisations working directly with voters, including councils and charities, are encouraged to help voters make sure they have the correct photo ID ahead of the elections. 

The Electoral Commission has produced partner packs for organisations in England, including councils, to help them raise awareness and support voters with applying for a Voter Authority Certificate. The packs also include information on voter registration. Resources have also been produced to help those who are likely to need support with the new voter ID requirement. 

Voter ID - Resources

The Electoral Commission have created resources to help those who are likely to need support with the new voter ID requirement. You can find these resources on this page.