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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.
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Severe weather advice

A range of advice to help you deal with severe weather

Tips and advice on how to stay safe, warm and healthy at home or outdoors.

All types of weather can affect you, those around you, and your property.  Make sure you are prepared by checking the seasonal tips and advice.