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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.


Information about Boston's CCTV system

CCTV Public Space Surveillance

CCTV is used for the monitoring of public spaces: the places that we share, socialise and travel freely through every day.

Boston Borough Council provides an extensive network of CCTV cameras covering the town centre and other public spaces.

The CCTV system was first introduced to Boston in December 1994 with 10 town centre cameras being installed, followed shortly after by 2 cameras in Kirton.

In December 2000, the Borough Council received a successful bid from the Home Office to extend the system to take the number of cameras up to 61, this included the installation of 10 Cameras on Fenside Estate. 2013 saw a major refit, upgrading the control room and cameras to utilise digital wireless transmission and High Definition recordings.

The Boston control room now monitors cameras for the neighbouring authorities of South Holland District Council, East Lindsey District Council and North Kesteven District Council as well as its traditional role of monitoring Boston and Kirton.

Our trained operators now have access to approximately 200 live cameras.

The CCTV system is operational 24 hours a day, 365 days a year.

All CCTV operators are fully trained and licensed for Public Space Surveillance by the Security Industry Authority.

They follow a strict CCTV Policy, Code of Conduct and Operating Procedures.

Reporting crime

In the case of an emergency, always call 999.

For non-emergency police matters call 101

To give anonymous information contact Crimestoppers on 0800 555 111

For Anti-Social Behaviour contact our Community Safety Anti-Social Behaviour Team on 01205 314318