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Important Message

Please be advised our Customer Contact phone lines are experiencing high call volumes and wait times may be longer than usual. If you call through to our team, please utilise our call back service after waiting 60 seconds. This will keep your number virtually in the queue and as soon you become first in the queue, we will call you back. Alternatively please consider emailing us or visiting our website to use our range of self-service options that are available.

Refuse and Recycling

We cover a wide range of services within our Environmental Operations Department and here you can find out all information relating to our services.

These include refuse, recycling and garden waste collections, commercial waste collections, bin collection dates, guidance on what can and can't be recycled, assisted collections, bulky waste collections, clinical and medical waste provisions, household waste recycling centre, street cleansing services, fly tipping, environmental crime, enforcement and more!

Contact Information

Environmental Operations can be contacted for advice or information in one of the following ways:

  • Telephone: 01205 314200
  • E-mail: the waste team
  • Post: Environmental Operations, Municipal Buildings, West Street, Boston, PE21 8QR