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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.

Refuse and Recycling

We cover a wide range of services within our Environmental Operations Department and here you can find out all information relating to our services.

These include refuse, recycling and garden waste collections, commercial waste collections, bin collection dates, guidance on what can and can't be recycled, assisted collections, bulky waste collections, clinical and medical waste provisions, household waste recycling centre, street cleansing services, fly tipping, environmental crime, enforcement and more!

Contact Information

Environmental Operations can be contacted for advice or information in one of the following ways:

  • Telephone: 01205 314200
  • E-mail: the waste team
  • Post: Environmental Operations, Municipal Buildings, West Street, Boston, PE21 8QR