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Call Back Service

Our customer contact team have successfully launched a new 'Call Back Service'. This is an automated call back service, after waiting 60 seconds in the queue, callers are given the option to leave their number for a member of the team to call them back. Numbers then virtually remain in the queue and when the caller becomes first, they will get a call back.
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Council Tax

What is Council Tax?

Information about Council Tax and property banding

Understanding your Council Tax bill

Register for Council Tax

If you buy or rent a property in the Boston area you must register for council tax.

Reporting Council Tax Changes

If you move house or your circumstances change then please tell us.

Paying your Council Tax

You can pay your Council Tax online, over the phone, by Direct Debit or in person at any Post Office or PayPoint station.

Can I reduce my Council Tax?

Information about Council Tax discounts and exemptions

Support paying your Council Tax

To give us the best chance of helping you, contact us as soon as you think you are going to have a problem paying your bill.

Council Tax - Summons for non-payment

Information for people who have received a Summons for Non-Payment of your Council Tax

Council Tax Enforcement Rules

Information about Council Tax enforcement

Council Tax Legislation

Very occasionally we get people, such as Freeman on the Land and similar groups who wrongly believe that using an archaic law means they don't have to pay Council Tax.

Council Tax Support Fund 2023/24

Recognising the impact of rising bills, the government is distributing £100 million of new grant funding in 2023/24 for local authorities.