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General Privacy Notice

Complaints or Queries.

Boston Borough Council takes information security seriously and adheres to the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this diligently.  We encourage people to bring to our attention if they believe that our collection or use of information is unfair, misleading or inappropriate.

This general privacy notice does not provide exhaustive detail of all aspects of our collection and use of personal information. However we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below:

How do I contact the Council's data protection officer?

The Council has appointed a data protection officer to make sure it is complying with data protection law. You can contact the data protection officer at:

Data Protection Officer
Municipal Buildings
West Street
PE21 8QR

Do I have a right to complain about the way information has been used?

If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane

0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Our key Data Processor is Public Sector Partnership Services Ltd (formerly Compass Point Business Service (East Coast) Ltd) who process data on our behalf in relation to Revenues and Benefits, Finance, Human Resources, Information Technology and Customer Service under a contract.